Employee Reimbursement & Acceptable-Use Policy

When you’re travelling for work — taxis, hotels, meals — you can clear an approved bill by messaging your company’s PixPe WhatsApp number. You pick a category, enter the amount, upload the bill, and share where to be paid (UPI). The system checks your company’s rules and, if approved, records the claim.

Your limits — per transaction, per day, and per month, by category — are set by your employer based on your department, grade, or an individual rule. PixPe only enforces what your company configures; it does not decide your limits.

• Only submit genuine business expenses that you actually incurred.
• Upload a true, unaltered bill that matches the amount you enter.
• Use the correct category for the expense.
• Provide a UPI ID or QR that belongs to you (or the correct payee).

• Personal, inflated, duplicated, or fabricated claims.
• Sharing your account or letting someone else file claims as you.
• Manipulating bills, QR codes, or amounts.
• Attempting to bypass your limits or your company’s controls.

Misuse may lead to a claim being declined or reversed, and to disciplinary action by your employer.

Approval depends on your company’s policies and available budget. A claim may be declined if it exceeds your remaining limit, falls in a paused category, or if spending has been frozen. Payout timing depends on your company and its payment provider.

To process a claim we handle your name, employee details, the bill, the amount, and your UPI details. Your employer can see your claims. See our Privacy Policy for how this data is used and your rights.

• Activate your account using the one-time code sent to your registered email.
• Use the WhatsApp number registered with your employer.
• Never share your activation code or login with anyone.
• Report anything suspicious to your company or to support immediately.

For account or claim issues, contact your company’s finance team, or reach PixPe support at support@pixpe.in.